Dear Charlie and all the team,
We want to thank you for making our move so smooth and efficient.
At every point of the process we were met with friendly, professional and efficient staff who helped us along the way.
We would have no hesitation in recommending your family run business to others.
Many thanks again,
We wanted to thank you for the seamless removal experience with your company.
Everything was carried out with the utmost care and efficiency on both sides of the Channel. We would like to commend the great job done by Tim and Callum along with their courtesy.
By the way, how long do we have to check the content of boxes? There is an ocean of them, just asking. They are sure to keep us busy for several weeks.
Thanks again and bonne continuation.
Please accept our sincere apologies for not getting back to you sooner, but as I am sure you will understand that we have been rather busy.
Where do we start to begin.
We cannot find the words that will express our deepest gratitude for what Charlie and Dan did for us on Saturday, and not forgetting Mark for his part in it all.
Our move would not have happened if these guys did not feel that they could have approached you for your understanding and support, and so we cannot thank you enough for allowing them to come back on Saturday.
Without question we will most certainly be recommending Pretlove removals at any opportunity that arises.
With kindest of regards
A huge 'thank you' to the team for taking the stress out of our removal to
A very professional service, hard-working staff, and service with a smile.
Difficult job done with good grace & humour
Dear Charlie and Anne,
Thank you for your service on 24th April for removal of my father's house content [...] to Melbourn in Royston.
I would like to give a very good feedback for the three removal men, Ross, Calum and Richard (I think that was his name) who were punctual, professional, supportive and very efficient.
I rarely see this kind of commitment and professionalism in services provided by young people these days. So I have decided to write to you to give my positive feedback to you.
Please do send my thanks to them and I hope this message reaches them too.
With kind regards
We would just like to say how great your guys were that moved us. Nothing was too much trouble for them, the old house was cleared swiftly and they carefully put the furniture back together in the new house. There was no damage and all personal items and food stuff were stored neatly in the new house so we could get on with loading cupboards etc. Thanks for excellent service, we would recommend you to anyone.
Your team of men who had the task of moving us last Thursday and Friday were terrific, they took the stress out of what could have been a really horrible day as we had had so much hassle prior to the move. The team were Martin, Johnno and Richard, they were kind caring and very hard working, well done for employing such good people.
We are all moved in and just wanted to say a massive thank you to you and the team. The guys today were superb, and we couldn't have done it without them. It was without a doubt the best decision we made! We have been so impressed with every aspect of the move, and the customer service. We wouldn't hesitate to recommend Pretlove's
We will let you know once we are unpacked and have all the boxes ready for collection
I wanted to thank you for all your assistance with the shipping of my new baby furniture to Dubai. Not only did it arrive in perfect condition but it was early!
You made the whole process simple & smooth for me and your levels of communication were second to none.
I look forward to recommending you to my many Expat friends.
Keep up the good work, best regards
Hello Adrian, I just wanted to write an e mail to you to say thanks for all of your efforts over the past few weeks with the planning of the move to our new boarding premises.
As you know it was a huge operation but everything went perfectly over the three days, without any problems whatsoever, and the removal chaps were absolutely brilliant and worked unbelievably hard to make sure the job went smoothly and was completed in good time.
At some point in January I'll see what full packs of boxes we have left over and give you a shout to return them if that's still alright?
Have a great Christmas and I wish you a Happy New Year.
Thanks again and all the best,
Please express our sincere thanks to the wonderful team that moved us last week to Norfolk from Stebbing.
They came on the Tuesday and removed all our personal belongings onto two vans, they were so professional and very friendly bunch of guys. Nothing was too much for them.
On the Wednesday they arrived in the morning and unpacked the vans, put the beds up and dining room table. Again with no fuss, a very helpful team and I would certainly recommend Pretloves to anyone who is moving. You should be very proud of them, they made our move so easy and relaxed.
Thank you again for all your and their help during this couple of days.
I have been rather busy since our removal from Hill Crest and realise that I am rather late in thanking you and all at Pretloves for your excellent service. The complicated removal was made very easy for us by your tolerance in changing the dates and then by the kindness and efficiency of all your staff both in the office and on the ground.
Very many thanks to you all.
Just a quick thank you for the help of your company on Friday. The 2 removal men were fantastic and the service received throughout the process has been first class. I would strongly recommend you to anybody I know.
Thank you once again
Adrian and team!
Thank you so much for moving us!
It all went very smoothly and your staff were very friendly, courteous and efficient!!
We have now been in the new home about 7 weeks and have just about emptied all the boxes!!
We would definitely recommend your company to our friends in the Cambridge/Hertford area.
Dear Charlie and Adrian,
All house contents safely delivered to Elsenham.
Many thanks to the two lads, Theo and Chris, who did a great job (photo attached). They deserved a pint after the job but they were driving!
I'd like to express my admiration for the dedication, professionalism, work rate and, above all, politeness of the team you sent over today; they are, and were, exceptional and a true credit for you as ambassadors for your company.
I rather suspect I will be saying the same tomorrow but may be too busy unpacking to re-iterate the same sentiment - outstanding work today.
I just wanted to drop you a line and ask you to send on my thanks to the team you sent to help me move.
Trevor, Mark, Paul and Elliot - amazing guys who made a stressful day an easy move.
Please do let them know how very grateful I am, they worked so very hard and nothing was too much trouble, Mark moving huge rugs just to try them in different rooms to make sure I was happy, Elliot fixing up my tv before he left, Trevor's amazingly tidy organisation of the load and unload and of course Paul lifting and moving heavy furniture despite being obviously in pain from a sore arm (I do hope he got that looked at).
In short I'm sure I don't need to tell you your staff are exceptional, hard working but always so careful with every box and piece of furniture. What is most definitely one of the hardest jobs to do was still accompanied by a smile and a joke!
They really were my dream team and I cannot thank you enough for yet another easy move!
My very grateful thanks
Further to my move on Tuesday 14th June, and previously on 23rd Feb, thank you for an excellent service. On both occasions your staff made the moves stress-free with their hard work and courtesy, always managing to find a way around any potential problem.
Thank you very much. Nothing was damaged as far as we know. The team were very thoughtful & showed great attention to detail.
Pretloves were really good - everyone was really friendly and there was an excellent service. We were moved in and out very efficiently and we are over the moon with it!
Amazing. Thanks for extra effort with awkward wardrobe and generally made move-in a pleasant and non-stressful experience.
Amazing. The guys were so friendly and helpful - and eased me through the day. Thank you so much.
Thank you for all your team's assistance in the lead up to and our moving day yesterday. Theo, Ashley & Martin, were outstanding throughout the day and a pleasure to have around on what could have been a very stressful day!
Hopefully we will not be moving for some time, but I will highly recommend Pretloves in the future.
I just wanted to say thank you for a fantastic service for my move on Saturday.
Mark & Stuart (they came from Saffron Walden I believe) were absolutely wonderful, they were really polite, professional, friendly to everyone they met with me that day, nothing was too much trouble, they were fast but also took great care of my items, and kept checking with me as to where to put things, was there anything heavy that I needed moving before they left etc?
I just wanted to say a huge thank you to them if you could please pass this on as they made my day go so smoothly, and make sure they get recognition for a job well done, as I know people usually only give feedback when it's not positive!!
Your services had been recommended to me by my father and cousin, both of whom you did removals for earlier this year. I cannot agree with them more, and will certainly mention you to anyone I know who is planning a move.
Hi Adrian, just a word of thanks to you & your staff for all the work you put to get all our possessions containerised, listed & out to us here in Fuerteventura all in 1 piece in the minimum of time. Your agents out here were excellent & could not have been more helpful. Thanks to everyone involved.
Very many thanks
Just a quick note to thank you and your team for making the move in August so easy for us. We were moving from one house with narrow staircases and doors to a bigger barn with just the same challenges.
Your team did a great job 'over and above the call of duty' with no fuss and in a very quick time. The rates were competitive and the whole day was hassle-free. Good job!
Dear Adrian and Anne,
Just a brief note thank all of you in the office for coping with our ever-changing situation and making the move to Axminster and Rousdon go so smoothly.
And a special thank you to the two Barrys (Mark and Stuart), Ashley and Martin for loading and unloading everything so carefully, and for being so cheerful, no matter what we asked of them. They were all fantastic ambassadors for the company, and we are most grateful to you all.
With very best wishes to all of you for the future, from
I just wanted to thank you in person for the excellent service from your teams which came on Thursday and Friday, it all went like clock-work.
Attached is a photo you may like to use in publicity somewhere, my daughter Holly Roberts started school for the very first time on the day we moved in to South Road, she was 5 then, now we have moved out 17 years later she looks slightly different!!
Thanks & regards.
Hi Charles, I just wanted to let you know that my move with Pretloves last Friday the 22nd went off like a dream.
I feel I have to email you and let you know just how deeply impressed I am with the level of service that your company provided. From the initial visit (the only company I approached who even bothered to turn up and look at what I wanted done!) to the packing and the move, your team were outstanding.
This kind of service to me is top class, and the old saying about 'give good service and people tell 6 others, give bad service and people tell 40 others' is appropriate here - As you can tell, I'm obsessed with customer service, I have more than 25000 followers on Twitter that will get to know about the day I moved and the pleasure that your guys and girls made it - where the actual move was less stressful that any other part of the process.
Thank you so much.
Please make sure that you let the team know just how amazing I think they were.
Often when life is so hectic, we forget to stop and value the jobs that we do.
You don't just shift boxes and furniture, but are entrusted to transporting "people's lives", their valuables, from their precious things to beloved 'keepsakes' - like a piece of old tree that once sheltered many a happy family gathering, pieces of old stone from the gardens of departed loved ones and garden compost that has taken a whole year to make!!! You have played a very important part in making it possible for 2 "oldies" to enjoy their memories. One day you will understand.
You worked extremely hard and every minute was very much appreciated.
Sincerely THANK YOU to all who helped.
Pretloves restored my wife's faith in humanity! She was effusive at the end of the first day’s packing; she was even more upbeat about the loading day and she was over the moon with the effort from your team to get the right boxes in the right rooms – and only after happily fine-tuning the placement of all the furniture; she’s a surgeon and likes things straight, so is a tough taskmaster on this front! It sounded like she had some new-found friends by the end of 3 days...
In a nutshell, thank you!
We would like to take this opportunity to thank Pretlove's and the team that helped us out of a very stressful situation when our house move went horribly wrong due to being let down by another removal company. We are both incredibly grateful that you were prepared to step in at very short notice and get the job done with fantastic efficiency, and would again like to thank the team you provided as they were not only hard working but friendly with it. Hopefully we won't have to move for many years, but if we do we will certainly use your services again, and will without hesitation recommend your services to friends.
I wanted you to pass on our great thanks to Mark and Liam who helped us move house recently. They were professional, polite and very friendly. A moving day is long and stressful one, but they were so easy to be around. They insisted we did nothing and that is exactly what we did. Nothing. We would highly recommend your company, indeed one of our friends has already booked your company for their imminent move. I hope we do not move again for some time, but if we do we would not hesitate to use your company again.
I just wanted to thank you for sending the wonderful chaps that were involved in setting up our new home on Monday. Not only were they professional and worked hard but they were also wonderful. They were fun, supportive and serenaded us! (We encouraged them). I would be delighted to recommend the team.
Please can you thank them for me again. Best wishes
Dear Adrian & Ann
Just to let you know how very pleased we were with how the move went last week. Mark and Stuart were brilliant, they went more than the extra mile and we wanted you to know we thought the service we received from them and your office was second to none. A big thank you especially to the lads.
Kind regards. Sincerely
I would like to thank you and your staff for their efforts in moving me from Cambridge to Kent. As a company you were very easy and reassuring to deal with and the three lads that actually moved me, (I am not the best with names but I think) Mark, Stuart and JJ were superb. I would happily recommend your company to anyone moving. I have already passed your name on for people to think of in the future.
Again, thank you so much. Best Regards
Re: House move from Sutton Coldfield. We would like to record our appreciation for the professional, competent and efficient work carried out by your 4-man crew of Mark, Steve, Stuart and Richard when they made it possible for us to transfer to Dorset on Tuesday 21st, a day ahead of schedule. They were cheerful, friendly, hard-working and extremely helpful, especially Stuart and Mark at the Dorset end when they had to rope a large piece of furniture to the first floor. It would be welcome if some of them could be involved in bringing the items in store down to us, if for no other reason than they now know where the house is.
Having today just emptied the last box since you moved me to Burnham On Crouch, I thought it was appropriate that I thanked your company for their efficient, courteous and professional attitude over the two days, this made my move much easier.
On behalf of us both, we would like to thank your company for the highly professional manner in which you and your staff effected our removal from Littlebury to the above address recently. Every aspect of the project was handled smoothly and nothing was too much trouble. Without exception, each member of the team put the interests of the customer first and the friendliness and humour by which they conducted their business made a very stressful experience much easier for us to handle. As you know, we have used Pretloves many times in the past, and it's good to know that you still maintain the highest and best standards of service. We would have no hesitation in using your company again and will certainly recommend Pretloves to everyone we meet.
Don't have time to write a formal letter but wanted to express my thanks to your guys yesterday - all went smoothly - 3 great guys - they did your reputation proud! Please thank them formally from me,
PS- you could use a "comments" form on your website!
Dear Adrian, Anne and all at Pretlove's
Sorry for the delay in sending this, but we wanted to thank you very much for arranging our move from Italy back to the UK. It went just as smoothly as when you first moved us to Italy 7 years ago. We were really impressed that even though there was no visit to size up the job this time, your calculations were spot-on and all our possessions fitted perfectly (and to the exact centimetre) into the truck. Everything is safely stored away with you until we decide where we're moving to next - so we'll be in touch soon!
Thanks again for your help.
On the 1st Dec 2011 your removal company delivered furniture we had in storage with you for quite a few months. I just wanted to write and praise the two men who unloaded and placed the furniture in our house. They were pleasant, considerate, very helpful and made such a difference to a difficult day. They later took some furniture to our daughters house. It had been a long day and with only two of them moving heavy furniture into some difficult spaces but our daughter also commented on how good they were and how pleasant they were at the end of a long day. I just felt I wanted to pass our thanks on and would highly recommend these two men.
ps. Apologies for not remembering their names.
Good morning from Florida.
Just a quick note to thank you for your help in transporting our lives to the US of A. Your agents here could not have been more helpful. Attentive to detail, regular updates, and a delivery crew who, after a five hour drive, arrived at our address within 10 minutes of their planned time. Everybody has been polite, cheerful, helpful and a credit to you. Thank everyone in your office for me.
Best wishes for Christmas.
We have just moved to the village of Harston in Cambridge on 26th August 2011. I would just like to say how impressed I was with your removal company. Actually not just the company but the people working for you. Firstly I was impressed by Lance who came to my home initially. It was his friendly manner and the way he explained the process in a clear straight forward way which made me choose your company. Secondly I would like to mention the men who did the physical hard work involved in the move. Paul, Brad, John and J.J. all worked extremely hard on the day. They all worked very efficiently together and I was impressed with the way they approached some of the difficult jobs and kept me and my partner well informed. I would particularly like to mention J.J. who was very friendly, polite, extremely helpful and concerned that everything was going well for us. Thank you once again.
Dear Adrian & Anne
This is a short and rather late note to thank you and your team for your help in moving. Your patience with holding dates is a wonder! Our removal team of Mark, Steve and Jay Jay were friendly, helpful, considerate and extremely hard working. The day they packed us up was terribly hot and the interior of the van was unbearably hot yet they carried on with a smile until it was all safely stowed. It makes such a difference to the whole move to have a team you feel you can trust and most important of all - the right attitude to keep everyone going cheerfully through what is always a long day.
So many thanks to you all.
Dear Mr Pretlove
I would like to say a big thank you to your team of hard working men from your Saffron Walden branch who did my house move from Epping Green to the Wirral on August 18th. They were wonderful! Professional at all times and polite, courteous and particularly the youngsters - had a great sense of humour. They made a potentially stressful time much easier.
Dear All at Pretloves
Just wanted to say thank you so much for your help with our recent move. The guys struggled through heat, torrential rain and the van not fitting through the drive to make our move hassle free. Even through all of that they had a smile on their faces and were still joking. It was worth every penny.
Thank you so much.
Dear Ms Pretlove
I would like to thank the guys who did our removal yesterday. They were a fine team and said all the right things and were unfailingly cheerful, despite us being unprepared. They were a great advert for your company and I will not hesitate to recommend Pretlove's in the future (as you were recommended to us).
Dear All at Pretloves
I just wanted to write and say a big thank you, for organizing my move. Although, as we all know how horrendous and stressful moving is, the two men Trevor and Mark made it a pleasure!!! However, I will say it was very hard work for them, and they stayed calm, happy and helpful all day. Some moves are painful because of circumstances, and on the three occasions that Pretloves have 'moved me' I can honestly say they made it 'not quite so bad'. Now, as you know, you have all my worldly possessions safely stored away, so I will be seeing some of you in the near future - hopefully the same two, as they packed it so well...
Once again, a big thank you, hopefully I will not require your services too many times, but will not hesitate call you if the needs be.
Thank you and in particular for a very speedy and hassle free move. At last we have emptied most boxes (3 left)! Lance, Richard, Craig were all superb and are excellent ambassadors for your company.
A great move!
I'm now well-settled in to my new home. I am so glad I sought your services. I want to congratulate you on the efficiency and courtesy of your firm. I was impressed by the speed with which your men transferred the house contents so quickly. Everything was well-packed and nothing was broken. In addition they all seemed to be enjoying themselves. They moved like greased lightning. Your foreman (I think I should call him) was kindness itself and told me to look after myself and unpack slowly. This was the most exhausting thing I've done for a long time. It made me aware that I must take life more easily and get enough rest.
I am very pleased with my new house and I want to thank you for your excellent service.
Dear Anne and Adrian
Thank you for excellent service on our recent move to Australia. The advice you gave us was spot on. Your men arrived promptly. Our goods arrived in Sydney on time with nothing missing and no breakages. We were very impressed and would have no hesitation in recommending your services.
re finally all settled in our new home in Italy. Thank you so much for arranging the move - we were very impressed that the guys managed to find us and navigate the winding country roads! Even after a long journey they were really cheerful and brought everything in for us - all we could do for them was put the kettle on!
like the times we’ve used you in London, everything went really smoothly, so many thanks again for all your help.